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BSB40507 Certificate IV in Business Administration

BSB40507 Certificate IV in Business Administration

Qualification Description

The Certificate IV in Business Administration reflects the role of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of administrative contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

 

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Applicable occupations are:

  • Accounts Supervisor
  • Executive Personal Assistant
  • Office Administrator
  • Project Assistant
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Unit Descriptions

Core Units

Elective Units

Group A

BSBFIA401A Prepare financial reports

This unit describes the performance outcomes, skills and knowledge required to record general journal adjustment entries and to prepare end of period financial reports.

BSBADM405B Organise meetings

This unit describes the performance outcomes, skills and knowledge required to organise meetings including making arrangements, liaising with participants, and developing and distributing meeting related documentation.

BSBADM406B Organise business travel

This unit describes the performance outcomes, skills and knowledge required to organise domestic and overseas business travel, including developing associated itineraries, booking travel and accommodation, preparing travel related documentation and making travel arrangements.

BSBINM401A Implement workplace information systems

This unit describes the performance outcomes, skills and knowledge required to implement the workplace information system. It involves the identification, acquisition, initial analysis and use of appropriate information, which plays a significant part in the organisation’s effectiveness.

 

BSBITU402A Develop and use complex spreadsheets

This unit describes the performance outcomes, skills and knowledge required to use spreadsheet software to complete business tasks and to produce complex documents.

BSBWRT401A Write complex documents

This unit describes the performance outcomes, skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity.

 

Group B

BSBCMM401A Make a presentation

This unit covers the performance outcomes, skills and knowledge required to prepare, deliver and review a presentation to a target audience.

BSBCUS402B Address customer needs

This unit describes the performance outcomes, skills and knowledge required to manage the ongoing relationship with a customer, which includes assisting the customer to articulate their needs, meeting customer needs and managing networks to ensure customer needs are addressed. The customer relationship would typically involve direct interaction a number of times over an extended period. This unit is appropriate to workers who are expected to have detailed product knowledge in order to recommend customised solutions. They would be expected to apply organisational procedures and be aware of, and apply as appropriate, broader factors involving ethics, industry practice and relevant government policies and regulations.

BSBREL401A Establish networks

This unit describes the performance outcomes, skills and knowledge required to develop and maintain effective work relationships and networks. It covers the relationship building and negotiation skills required by workers within an organisation as well as freelance or contract workers.

BSBCUS401B Coordinate implementation of customer service strategies

This unit describes the performance outcomes, skills and knowledge required to advise on, carry out and evaluate customer service strategies, including the design of improvement strategies based on feedback. Operators may have responsibility to provide guidance or to delegate aspects of these tasks to others.

BSBWHS401A Implement & monitor WHS policies, procedures and programs to meet legislative requirements.    

This unit describes the performance outcomes, skills and knowledge required to implement and monitor the organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements

BSBINN301A Promote innovation in a team environment

This unit describes the performance outcomes, skills and knowledge required to be an effective and pro active member of an innovative team.

BSBFIA402A Report on financial activity

This unit describes the performance outcomes, skills and knowledge required to report financial activity for business both in response to client requests and to meet statutory requirements such as the completion of statutory requirement reports.

BSBITS401B Maintain business technology

This unit describes the performance outcomes, skills and knowledge required to maintain the effectiveness of business technology in the workplace. It includes maintaining existing technology and planning for future technology requirements.

BSBADM407B Administer projects

This unit describes performance outcomes, skills and knowledge required to perform the activities associated with the administrative aspects of a project, such as measurement, monitoring, reporting, and winding up the project on completion.

 

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Additional Course Info

Where Your workplace or online
When Anytime
Cost $2,500
Recognition of Prior Learning Cost $1,100
Workplace per individual On Request
Group Rate Discounts Apply
Duration On Average 9 Months
Learn Anywhere Yes
Course Upsizing Yes
Recognition of Prior Learning No
Who is this course for Individuals or Corporate

Packaging Rules

Total number of units = 10

10 elective units

 

5 elective units must be selected from the Group A units listed below.

 

The remaining 5 elective units may be selected from the Group A or Group B unit listed below, or any currently endorsed Training Package or accredited course at the same qualification level. If not listed below, 1 elective unit may be selected from either a Certificate III or Diploma qualification.

 

BSBITU307A Develop keyboarding speed and accuracy cannot be selected as an elective unit for this qualification.

 

Elective units must be relevant to the work outcome, local industry requirements and the qualification level.