Retail Sales & Customer Service Courses
- BSB30112 Certificate III in Business
- BSB30412 Certificate III in Business Administration
- BSB40212 Certificate IV in Business
- BSB40407 Certificate IV in Small Business Management
- BSB40507 Certificate IV in Business Administration
- BSB40610 Certificate IV in Business Sales
- BSB40812 Certificate IV in Frontline Management
- BSB41412 Certificate IV in Work Health and Safety
- BSB50207 Diploma of Business
- BSB51107 Diploma of Management
- BSB51413 Diploma of Project Management
- BSB60215 Advanced Diploma of Business – RPL Only
- BSB60407 Advanced Diploma of Management – RPL Only
- TAE40110 Certificate IV in Training and Assessment
How to Succeed in Retail When the World is Online
Retail is one of the most competitive industries on the planet. Tight margins, online competition and a challenging economy means that you need every possible edge to thrive.
Shoreline Learning & Development offers a range of retail, sales and customer services courses. We specialise in Certificate IV in Training and Assessment and Certificate IV Small Business Management courses.
- Build sales & customer service skills
- Enhance team productivity
- Boost the reputation of your business
Integrate multi-channel sales approaches into your business.
Your Course – Your Choice
All our courses are delivered with our unique “Your Course - Your Choice” approach. This means you have:
… greater flexibility in choosing the subjects most relevant to you and your future
… courses delivered anywhere and anytime, in a way that matches your preferred learning style
… mentoring for every unit in every course, with
… maximum recognition of your prior knowledge and experience so you can get your qualifications FAST!