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Retail Sales & Customer Service Courses

How to Succeed in Retail When the World is Online

Retail is one of the most competitive industries on the planet. Tight margins, online competition and a challenging economy means that you need every possible edge to thrive.

Shoreline Learning & Development offers a range of retail, sales and customer services courses. We specialise in Certificate IV in Training and Assessment and Certificate IV Small Business Management  courses.

  • Build sales & customer service skills
  • Enhance team productivity
  • Boost the reputation of your business

Integrate multi-channel sales approaches into your business.

Your Course – Your Choice

All our courses are delivered with our unique “Your Course - Your Choice” approach. This means you have:

… greater flexibility in choosing the subjects most relevant to you and your future

… courses delivered anywhere and anytime, in a way that matches your preferred learning style

… mentoring for every unit in every course, with

… maximum recognition of your prior knowledge and experience so you can get your qualifications FAST!